Total Quality Management in Software Development Process
نویسندگان
چکیده
This paper discusses the essences of total quality management (TQM) concept and identifies the principles of successful TQM implementation. It contrasts the Quality Seven (Q7) and the Management Seven (M7) tools commonly used in the TQM process. It also describes the Deming's quality management concept and his fourteenpoint management method. It briefly explains the similarities between software development process and product development process. Finally, it discusses how to instill Deming's TQM method in software development process and provides recommendations to TQM prospects or participants for avoiding pitfalls and ensuring success during TQM implementation.
منابع مشابه
Total quality management for software development
In this paper, we discuss the concept and principles of successful the total quality management (TQM) implementation. The paper briefly explains the similarities between software development process and product development process. In addition, overview quality measures during the software development life cycle (SDLC). Finally, the paper describes the Deming's quality management method and his...
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